Privacy Policy of
Venture Desert Camp

This Privacy Policy explains how Venture Desert Camp (“we”, “us” or “our”) collects, uses, stores and protects information provided by visitors and guests (“you” or “your”) when using our website, contacting us or making an enquiry or booking.

By using this website or providing your information to us, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with its terms, please discontinue use of the website.

We process personal information in accordance with applicable laws in India, including relevant provisions of the Information Technology Act, 2000 and applicable data protection requirements.

INFORMATION WE COLLECT

We may collect personal information when you submit an enquiry, contact us, request a booking or communicate with Venture Desert Camp. This may include:

• Name
• Phone number
• Email address
• Check-in and check-out dates
• Number of guests
• Accommodation preferences
• Travel or transfer requirements
• Dietary preferences or other information you choose to share with us

If a payment is required, payment information may be processed through a third-party payment provider. Venture Desert Camp does not intentionally store complete debit or credit card details on its website unless specifically required for a lawful business purpose.

HOW WE USE YOUR INFORMATION

The information you provide may be used to respond to enquiries, process bookings, arrange accommodation and experiences, coordinate transfers, provide customer support and communicate important information relating to your stay.

We may also use general website usage information to understand how visitors interact with our website and to improve its content, performance and user experience.

We do not sell or rent your personal information to advertisers or unrelated third parties.

COOKIES AND WEBSITE ANALYTICS

Our website may use cookies and similar technologies to remember preferences, improve website performance and understand how visitors use different pages.

We may also use third-party analytics and advertising services, such as Google Analytics or Google Ads, where applicable. These services may collect information such as your device type, browser, approximate location, pages visited and interactions with the website.

You can control or disable cookies through your browser settings. Some website features may function differently if cookies are disabled.

INFORMATION SHARING

We may share limited personal information with trusted service providers when necessary to fulfil your booking or requested service. This may include payment providers, transport partners, activity providers, technology providers or other parties involved in arranging your stay.

Information may also be disclosed where required by law, court order, government authority or other lawful process, or where disclosure is reasonably necessary to protect our rights, guests or business.

Any information shared with service providers is limited to what is reasonably required to provide the relevant service.

THIRD-PARTY LINKS

Our website may contain links to external websites, booking platforms, maps, social media services or other third-party websites. Venture Desert Camp is not responsible for the privacy practices, security or content of websites operated by third parties.

We recommend reviewing the privacy policy of any external website before providing personal information.

INFORMATION SECURITY

We take reasonable administrative and technical measures to protect personal information against unauthorised access, misuse, loss, alteration or disclosure.

However, no website, online transmission or electronic storage system can be guaranteed to be completely secure. While we take reasonable precautions, information transmitted through the internet is provided at your own risk.

DATA RETENTION

We retain personal information only for as long as reasonably required to respond to your enquiry, manage your booking, provide requested services, maintain necessary business records or meet applicable legal and regulatory requirements.

Information that is no longer required may be securely deleted or anonymised where appropriate.

YOUR INFORMATION

You may contact us if you wish to enquire about the personal information you have provided, request correction of inaccurate information, withdraw a previously given consent where applicable, or request deletion of information where permitted by law.

We may need to retain certain information where required for legitimate business, accounting, contractual or legal purposes.

CHILDREN’S PRIVACY

Our website is intended for general travel and accommodation enquiries. Where information relating to a child is provided as part of a family booking, it should be submitted by a parent, guardian or other authorised adult.

We do not knowingly seek personal information directly from children through this website.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our website, services, business practices or applicable legal requirements.

The latest version published on this website will apply from the date it is updated.

GRIEVANCE REDRESSAL & CONTACT

If you have a question, concern or complaint regarding this Privacy Policy or the way Venture Desert Camp handles your personal information, please contact us using the contact details published on our website.

We will make reasonable efforts to review and respond to privacy-related concerns in accordance with applicable requirements.